trendgrove Privacy Policy

Last Updated: July 16, 2026

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Overview

Your trust matters to trendgrove, and we treat the protection of your personal information as a core responsibility. This Privacy Policy describes the types of data we gather, the reasons we gather it, how it is handled, and the safeguards we apply when you browse our website, engage with our platform, or complete a purchase with our store.

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Information We Collect

When you use our services, we may collect the following categories of personal information:

• Account & Order Data: Your name, email address, shipping and billing addresses, telephone number, and purchase history — gathered when you register an account, submit an order, or update your trendgrove profile.
• Payment Data: Every payment transaction is protected with Secure Sockets Layer (SSL) encryption and handled directly by payment processors that comply with PCI-DSS standards. trendgrove never stores and cannot access complete credit card numbers, CVV security codes, or banking credentials.
• Usage Data: IP address, device type, browser type, operating system, and details about how you interact with our site — captured automatically through cookies and analytics tools while you browse our platform.
• Communications: Messages, inquiries, customer support correspondence, or feedback you submit through email, contact forms, or live support channels.

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How We Use Your Information

Your personal information is used only for legitimate business purposes:

• To process, fulfill, and ship your orders, including sending order confirmations, tracking details, and delivery updates.
• To deliver responsive customer support and resolve order, shipping, or product issues.
• To send necessary transactional and service notifications related to your account or orders.
• To analyze usage trends, optimize website functionality, and improve customer experience.
• Marketing Communications: Promotional or marketing emails are sent only when you have explicitly opted in. You can unsubscribe at any time by clicking the "Unsubscribe" link in any promotional email or contacting our team directly.

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Sharing of Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their commercial or marketing purposes.

We share your personal data only with trusted third-party service providers whose services are necessary to operate our platform and fulfill our services to you:

• Payment Processors: PCI-DSS-compliant payment gateways to securely process transactions.
• Shipping & Logistics Partners: Courier and postal services to package, ship, and deliver your orders.
• Analytics Providers: Services that help us evaluate website traffic and performance using anonymized, aggregated data.

Every third-party service provider is contractually obligated to maintain strict privacy standards, safeguard your data, and use it solely to perform authorized tasks on behalf of trendgrove.

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Data Security

We maintain robust technical and organizational security measures — including SSL/TLS encryption for data in transit and restricted access protocols — to shield your personal data from unauthorized access, loss, alteration, or disclosure.

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Cookies Policy

Our website uses two categories of cookies:

1. Essential Cookies: Required for core functionality, such as keeping items in your shopping cart, security authentication, and navigating checkout. These cookies cannot be disabled.
2. Analytics & Performance Cookies: Used to gather anonymized information on how visitors interact with our store, enabling us to enhance site usability.

You can adjust non-essential cookie preferences through your browser settings at any time.

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Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal information:

• GDPR (EU/EEA Residents): Right to access, correct, update, erase, restrict processing of, or request portability of your personal data.
• CCPA / CPRA (California Residents): Right to know what personal data is collected, right to request deletion, and right to non-discrimination for exercising privacy rights. As stated, trendgrove does not sell personal information.

To exercise any of these rights, please contact our privacy compliance team at support@trendgrove.cfd. We will verify your request and respond within 30 days.

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Changes to This Policy

trendgrove may revise this Privacy Policy when necessary. If we make material changes, we will notify you by email or through a prominent notice on our website before those changes take effect. We encourage you to review this page periodically.

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Contact Us

If you have questions regarding this Privacy Policy or our data protection practices, please reach out to us:

• Official Business Name: trendgrove
• Privacy & Customer Support Email: support@trendgrove.cfd
• Customer Support Phone: 18323673454
• Physical Business Address: 14231 FM 1464 RD APT 6104, Sugar Land, TX 77498, United States
• Support Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST